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Volunteer Wish Administrator
When You Wish Upon a Star is looking for a talented Volunteer Wish Administrator to support the Wish Co-ordinator in the delivery of wishes and treats within the Charities policy and procedure framework.
When You Wish Upon a Star is looking for a talented Volunteer Wish Administrator to support the Wish Co-ordinator in the delivery of wishes and treats within the Charities policy and procedure framework.
The successful candidate will be an excellent communicator, be a team player working with colleagues across all departments within the Charity, have an ability to multiple task and have an attention to detail. This position requires excellent customer service, the ability to build relationships with stakeholders quickly and with empathy, project management skills, as well as the ability for occasionally work outside normal office hours acting as liaison for families on Wish trips.
Our Mission
When You Wish Upon a Star’s mission is simple, to grant the Wishes of children living with a life-threatening illness between the ages of 4 to 16 years of age. The charity was founded in Nottingham by Barbara White OBE who was so inspired by a seriously ill four year old with a dream to meet Mickey Mouse that she wanted to bring smiles to the faces of many more brave and courageous children. Our Wishes have the power to transform the lives of the children and families we work with and since 1990 we have proudly granted over 18,500 Wishes across the UK.
We believe every child deserves to smile and we can provide time away, giving children and their families something to look forward to through times of uncertainty and often financial as well as emotional strain. Wishes allow the family to put their child’s illness on hold as they have fun and create precious memories.
Responsibilities
- Assist the Wish Co-ordinator in the management, planning and implementation of Wishes, treats and opportunities by providing administration support.
- Ensure all information entered on to the Charities database is recorded in a timely and accurate manner.
- To maintain complete, well organised electronic files in line with policies.
- Communicate with health professionals and families to ensure each wish proceeds in the best interest of the child.
- Develop strong working relationships with stakeholders, such as Wish families, health and medical professionals and other key agencies.
- To Support the Wish function in the absence of the Wish Co-ordinator.
- To provide additional administration support for colleagues, answering the telephone, dealing with enquiries, managing out going post etc.
- To support colleagues organising events, treats and opportunities as required.
Candidate Requirements
- Able to dedicate time each week to support the delivery of Wish activities
- Able to demonstrate empathy with the wish families
- Enjoys working as part of a team
- Able to work use own initiative working with a high level of accuracy
- Proficient in the use of Microsoft packages, including Outlook, Word and Excel
- Passionate about the work of When You Wish Upon a Star
To apply for this volunteer position please email your CV and cover letter to hr@whenyouwish.org.uk
We look forward to hearing from you and Good luck!.
Apply Now“We are committed to equality of opportunity for all our employees and applications from individuals are encouraged regardless of age, disability, sex gender, reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships”
